Reviews & Testimonials

Would strongly recommend! Greg and Shane are very knowledgeable and walked us through the issues and presented clear solutions. They were able to remediate our septic system and save a significant amount of money vs. a full replacement. Service was amazing and they did a great job!

I’m fortunate to have SepTech for these lack of a better term-shitty experiences. Since installing our sludgehammer system 5 years ago onto a semi failing system, Everyone from the front office/Management to the service guys have been great. I’ve had to have them out to tweak a few things on our original retrofit system but it’s always worked great and our sand filter has worked flawless -The grass is always so green on top of it and the vertical pipe that holds the pump you can now see how much cleaner the water is coming out of the sand filter. The company is top notch and has got me out of said “shitty” problems again and again. Thanks Septech!! Would definitely recommend to give them a try.

Excellent Service and Professional Team

I highly recommend SepTech Canada for their professionalism, expertise, and outstanding customer service. The team is knowledgeable, responsive, and genuinely focused on finding the right solution rather than simply recommending unnecessary replacements.

Their communication is excellent, and they take the time to explain the issue and the available options clearly. It is refreshing to work with a company that combines technical expertise with honesty, integrity, and a strong commitment to customer satisfaction.

Shane is a true Professional when it comes to customer service and his knowledge of the septic industry. If you want an honest and affordable solution to your septic situation, contact Shane and the people at SepTech.

SepTech staff were super accommodating and flexible! They were able to resolve all my present concerns and followed up with supplemental information to help in the future. Carri and Greg were easy to work with, professional and very knowledgeable. 100% recommend!

I called Septec to give me an initial walk through of my septic system. I had just moved in and didn’t know how or what to take care of. Shane came out and explained the state of my entire system as well as how to care for it. Very impressed with his knowledge and honest approach.
I will be using them in the future as well as recommending them to friends and family.

Very pleased with our experience. Shayne from Sep Tech is extremely knowledgeable. He did a thorough inspection of the septic of our purchased acreage. As first time home buyers, we felt extremely confident in his ability to provide us with a thorough report. He also took time to explain each part of the septic system. Thank you very much Sep Tech. Would recommend to all.

called when my septic alarm went off. they walked me through the checklist and helped me sort the problem over the phone with no charge! excellent service and honest people

Greg was great! Honest and knowledgeable. Identified the issue quickly and was persistent with dealing with the manufacturer of the control panel to get a resolution.

I cannot thank them enough for their incredible honesty and expertise. I called them about a persistent septic smell in my house, and instead of just charging me for a service call, their technician spent significant time on the phone explaining the potential causes. They selflessly advised me that a plumber would be better suited for my specific issue rather than a septic pumping service. It’s rare to find a business that prioritizes helping people over making a quick buck. Their knowledge is top-notch, and their integrity is even higher. I highly recommend them to anyone who values honest, expert advice! — Sophie

Septech provided us exceptional service. After 19 days of another company failing to repair our septic system Septech arrived literally 5 minutes after calling them and began work. They were professional, have excellent communication, educated us as they worked, and completed required repairs quickly and correctly. They truly saved the day for our family and restored confidence in our system. Scott and his team of technicians practice with integrity and kindness, amazing work and people.