Reviews

They did a great job in troubleshooting the issues we were having and finding the best solution. Great response time and extremely friendly and professional. Highly recommended!

After reaching out to three different companies for the replacement of a septic pump, we contacted SepTech. (we were having grey water come up in our floor drain) Unfortunately, the other companies were unable to assist us and exhibited poor communication. In hindsight, we wish we had contacted SepTech first, as it would have spared us considerable frustration. Scott from SepTech was exceptional; he was meticulous and provided clear explanations regarding the necessary steps to restore our septic tank to proper functioning. Scott and his team excelled in communication; whenever I called the office to reach him, I received a return call within 15 minutes, demonstrating impressive punctuality. During the repair process, they addressed all of our questions with ease and displayed a high level of expertise. While other companies turned us away, Scott assured us that they would handle the situation. I wholeheartedly recommend this company for their friendliness, efficiency, punctuality, and extensive knowledge.

(The two men he had with him when preforming the repair were exceptional as well, I just can’t remember their names)

We called SepTech to do a septic inspection at acreage we are in the process of buying. Shane was friendly, extremely knowledgeable and on top of the inspection made sure we understood all the workings of the system as a whole. They came highly recommended to us by friends and we would also recommend them to anyone we know. While we hope we don’t need to call on them in the near future, when it is time to replace our system they will be our first call.

SepTech is my go-to company if I ever have septic issues. They are awesome to work with and always do an amazing job! I highly recommend them to anyone that needs assistance with their septic system, especially when it’s an emergency! Wonderful crew, very understanding of when timing is of the essence. I’d give them 10 stars if I could!

We entered Into a valuable professional relationship when we had Sep Tech upgrade our septic system a few years ago. Since this install we have had them back to troubleshoot, repair and upgrade a few of our septic system components including replacement alarm & pump and field diagnostics & repairs. They have been there with us through complex issues every time we needed them. I don’t see them as a sales and installation company, I see them as an essential rural property maintenance partnership.

These guys are awesome, my septic pump failed on New Years Eve. They gave me instructions to prevent more back up while we were out celebrating new years and had a new pump for me the next day. Very glad we didn’t miss our party and excellent service.

Very quick and courteous (on a Sunday at 9:00am). Greg helped me trouble shoot and now we’re waiting to see if it’s a float issue or not. Still may need some repairs. Would highly recommend SepTech in the Ardrossan area. Greg was great to deal with.

Had some minor issues in what I thought was my field. Septech experts recognized it as a sand filter, and were able to clear up all the little issues I was experiencing. Installed, calibrated, and completed as per the plan. Excellent communications, and great team to work with.

Had some minor issues in what I thought was my field. Septech experts recognized it as a sand filter, and were able to clear up all the little issues I was experiencing. Installed, calibrated, and completed as per the plan. Excellent communications, and great team to work with.

Greg and the team are amazing, the very best at what they do. Its rare to find companies that actually put the client first, but these guys definitely set the standard for responsive, supportive, and professional customer service. Never overselling, always bringing the best advice and guidance that fits with the clients needs and budget. They’ve supported our property for the past number of years and we’ve never been disappointed, always the right solution at the right time; we highly recommend the SepTech team!

Greg, Kyle and his team were amazing in their response to our urgent needs. We have had troubles with our septic pump, alarm and floats for several years. Each time “the other company” came and “fixed it” only for us to have troubles again and again. Finally called Septech and they cleaned up the horrid job done with the pump, wiring and hoses. New pump, electrical and alarm and I am finally confident we will not have to replace flooring and drywall for a third time. Can’t thank them enough. They care and do it right!

Shane was extremely knowledgeable and was able to share with us important information on the problems and reverting our septic tank back to a holding tank after a failed sewer line. Shane, Chris and crew were very patient with so many of our family member asking questions! We all had a few good chuckles. We are extremely happy with the work, the people, and the professionalism. Grateful!

What an amazing company I’m so glad I choose them. They saved me thousands of dollars, answered all my questions. Were just a phone call away. Great customer service, the Owner is also a very big part of the process too. They sure made me feel comfortable with having them do the work. Within A short couple of weeks you could already notice a diffrence by my septic system.
Thanks for all your hard work guys.

Of all the “24/7” septic services I called on a Saturday a few weeks ago when we had a near miss septic system back up into our basement–SepTech Solutions came through in off hours with emergency measures, advice & a planned fix that avoided major damage to our house.

Greg himself came over on a Sunday to check the tank in advance of the repair that was required Monday to ensure we were ok.

This company is all about customer service. Would not use anyone else.